Flooding Community Resource Guide

Shelters & Reunification Centers

First United Methodist Church
321 Thompson Dr, Kerrville, TX 78028
Phone: (830) 257-0800
Medical shelter
Calvary Temple Church
3000 Loop 534, Kerrville, TX
Phone: (830) 895-3000
Congregate shelter & family support center

Schreiner University Event Center
2100 Memorial Blvd, Kerrville, TX
Phone: (830) 968-0529
Shelter and serving meals
Comfort High School
U.S. Highway 87 North, Comfort, Texas, 78013
The Immanuel Lutheran Church
38 High Street, Comfort, Texas, 78013

For campers:
Ingram Elementary School
125 Brave Run W, Ingram, TX
For non-campers:
Arcadia Live Theater
717 Water St, Kerrville, TX
Locating Missing Persons
Kerrville Reunification Line
Phone: (830) 258-1111
Email: kerrvillemissing@dps.texas.gov
Include name, DOB, physical description, photos, last known location

Notre Dame Catholic Church
Phone: (830) 257-5961
929 Main Street, Kerrville, TX
Supply Distribution Center

Schreiner University Event Center
2100 Memorial Blvd, Kerrville, TX
Phone: (830) 968-0529
Providing meals

Cross Kingdom Church
Phone Number: (830) 367-3480
3044 Junction Hwy, Kerrville, TX
Distributing supplies to anyone in need

Salvation Army
Phone Number: (830) 315-5778
855 Hays St., Kerrville, TX 78028
SNAP Benefit Replacement
Requesting SNAP Benefit Replacement
SNAP recipients in the counties below can request a benefit replacement for food lost or destroyed because of the July floods:
Bandera, Bexar, Burnet, Caldwell, Coke, Comal, Concho, Gillespie, Guadalupe, Kendall, Kerr, Kimble, Llano, Mason, McCulloch, Menard, Reeves, San Saba, Tom Green, Travis and Williamson.
SNAP recipients have until Aug. 4, 2025, to request a benefit replacement.
To request a benefit replacement, SNAP recipients don’t need to visit an HHS office. They can choose one of the following options:

1. Call 2-1-1, select a language and choose Option 7.

2. Visit a local HHSC office. To find one, visit YourTexasBenefits.com and click “Find an Office” at the bottom of the page.

3. Submit Form H1855 to request a benefit replacement by mail or fax:

o Mail to Texas Health and Human Services, P.O. Box 149027, Austin, TX 78714-9027.

o Send a fax to 877-447-2839.

Funds should be placed on Lone Star Cards within two business days of receiving the request.

211 Texas
Dial 2-1-1 or visit 211texas.org
Resource for local food, shelter, evacuation updates & disaster recovery
San Antonio Food Bank – Kerr County
Date: Friday, July 11
Location: Antler Stadium, 1310 Sidney Baker St., Kerrville, TX 78028
Time: 9 to 11 AM
Register here: https://freshtrak.com/register/event/361271
Date: Saturday, July 12
Location: Double L. Ranch & Wildlife Feed, 3122 Memorial Blvd, Kerrville, TX 78028
Time: 9 to 11 AM
Register here: https://freshtrak.com/register/event/36127056-\https://freshtrak.com/register/event/36127056-\
St. Vincent de Paul
Phone: (830) 896-6898
1145 Broadway
Kerrville, TX 78028
Provides financial assistance – Not available for rent or mortgages
Salvation Army – KROC Kerrville
Phone: (830) 465-4797
855 Hays Street
Social Services

Workforce Solutions Alamo (Kerrville Career Center)
Extended hours: 7 AM – 7 PM
Wifi access, unemployment help, childcare provider support, job search & placement.

Project Mend
Call: (210) 429-4057
Provides wheelchairs, scooters, hospital beds, walkers & rollators.
Spina Bifida Texas
Email: office@sbtx.org
For families needing incontinence supplies; pick-up or delivery available.

AT&T & Information Technology Disaster Resource Center (ITDRC)
Mobile Connectivity Center
Located at Schreiner University, 2100 Memorial Blvd, Kerrville
Hours: 10 AM – 3 PM
Free Wi-Fi, access to 16 computers, device charging

Hands Off Central Texas
https://www.handsoffcentraltx.org/mutualaid https://www.handsoffcentraltx.org/mutualaid
Trauma-informed care & survivor support resource – Best to visit the website

Lone Star Legal Aid
Free help with FEMA claims, tenant rights & replacing lost documentation.
HHSC (Health and Human Services Center) Contact Information:
Call: 1-800-582-5233 (7 a.m. to 7 p.m., Central time, 7 days per week)
Email: DisasterAssistance@hhsc.state.tx.us
FEMA Housing Assistance
Phone: 1-800-621-3362
Website: FEMA.gov
U.S. Federal Emergency Management Agency (FEMA) oversees and gives this type of help. It includes:

Call or text (800) 985-5990
Be connected with a trained crisis counselor who can provide counseling, healthy coping tips and more information on signs of emotional distress